Return Policy and Terms
Does VODADROP guarantee it's products?
Vodadrop is committed to serving you, our customer. Each case is hand checked by a member of our operations before it goes out the door to ensure you get what you expect when you receive our products. While we make every effort to ensure your case arrives in perfect condition, sometimes unforeseen events may occur. If you discover any fault with the item(s) you have received, please contact us right away. We will work with you to guarantee your satisfaction.
Should you wish to return your item(s), please kindly email us with the reason of return, within 10 days of receiving your order (from the delivery dated on the tracking record, if applicable).
To request further instructions on how to return your order, please email us at firstname.lastname@example.org. Returns without prior communication with us will not be accepted.
Returns made will be refunded in your original form of payment. If the payment was made using credit / debit card or bank account, there may be a delayed transaction, required by PayPal (our credit card settlement service provider) to set up the credit transaction with your bank.
Please note that customers are responsible for fees associated with returning items. Return packages remain the responsibility of the customer until it is received by our team. All products tampered with will be investigated.
Therefore, it is recommended that the customer take the necessary precautions by using registered and traceable services when returning the package.
All purchases of items from the "Archive Collection" are final and no refund/return would be granted under any circumstances. Unauthorized returns will be discarded.